Privacy Policy

We value your privacy. Please read this Privacy Policy carefully before using https://www.presencepalette.com (the “Website”) operated by Presence Palette, a sole proprietorship registered in the Netherlands under KvK number 97308331 (“we”, “us”, “our”). This Privacy Policy outlines how we collect, use, and protect your personal data.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you do not agree, please do not use the Website.

Information We Collect and Use

We may collect the following information from you when you use our Website:

  • Name

  • Email address

We collect this data when you submit it via contact forms or subscribe to updates. This information is used only to respond to inquiries or provide requested services. We do not collect any information beyond what you voluntarily provide.

The legal bases for processing this data under the General Data Protection Regulation (GDPR) are:

  • Consent: When you explicitly subscribe to updates or direct marketing, you provide us with your consent to use your email address for this purpose. You have the right to withdraw this consent at any time.

  • Legitimate Interest: When you submit an inquiry via a contact form, we process your name and email address based on our legitimate interest to respond to your query and provide the information or service you've requested. We ensure this processing is necessary and proportionate and that your interests and fundamental rights are respected.

We do not process data based on legal obligations or court orders, nor do we link or combine your personal data with other data sources.

Data Sharing

We do not share your personal information with third parties, except when legally required or necessary to provide services you request (e.g., web hosting, email services). These third parties are carefully selected and are obligated to protect your data in accordance with GDPR.

How We Protect Your Data

We implement industry-standard practices to keep your data secure, including:

  • Using SSL encryption for data transmission.

  • Limiting data collection to essentials, adhering to the principle of data minimization.

  • Destroying outdated data securely and in a timely manner. We regularly review and securely delete data that is no longer necessary for the purposes for which it was collected, typically within 1 year of the last interaction, unless legal obligations require longer retention.

  • Performing regular security checks and audits.

  • Keeping systems and software up to date.

Cookies

We use cookies to enhance your experience on our Website. Cookies are small text files stored on your device that help us:

  • Analyze website traffic and understand how visitors interact with our site (e.g., which pages are most popular).

  • Remember user preferences for a more personalized Browse experience.

  • Optimize content presentation based on user behavior.

Types of Cookies We Use:

  • Strictly Necessary Cookies: These cookies are essential for the Website to function correctly. They enable core functionality such as navigating the site and accessing secure areas. We do not require your consent for these cookies, but we will inform you about their use.

  • Analytics Cookies: We use Google Analytics to collect anonymous information about how visitors use our Website. This helps us improve our site's functionality and content. We require your explicit consent for these cookies. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

  • Preference Cookies: These cookies allow our Website to remember choices you make (such as your language preference) and provide enhanced, more personal features. We require your explicit consent for these cookies.

Your Cookie Choices and Consent Mechanism:

Before any non-essential cookies are placed on your device, we will present you with a clear cookie consent banner. This banner will:

  • Be displayed prominently upon your first visit to the Website.

  • Clearly inform you that we use cookies.

  • Provide a brief explanation of the purposes of the cookies.

  • Offer clear options to "Accept All", "Reject All" (for non-essential cookies), and "Manage Preferences" (allowing you to selectively enable or disable different categories of cookies).

  • Ensure that pre-ticked checkboxes are never used for non-essential cookies.

  • Make it as easy to reject non-essential cookies as it is to accept them (e.g., buttons of equal prominence, no extra clicks for rejection).

  • Provide a link to this Privacy Policy for more detailed information.

You can manage your cookie preferences at any time by clicking on the [e.g., "Cookie Settings" link/floating button] available on our Website. You can also control or disable cookies through your browser settings, though some Website functionality may be affected if you disable them.

Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.

Retention

We retain your personal data only for as long as necessary to fulfill the purpose it was collected for, unless required by law to keep it longer. As mentioned above, we regularly review and securely delete data that is no longer necessary, typically within 1 year of the last interaction for contact form inquiries and until you unsubscribe for marketing updates.

Direct Marketing

If you subscribe to updates, we may use your information to send you relevant content or promotions based on your explicit consent. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or by emailing info@presencepalette.com.

Your Rights (under GDPR)

As a data subject under GDPR, you have the right to:

  • Access: Request access to the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete personal data.

  • Erasure ("Right to be Forgotten"): Request the deletion of your personal data under certain circumstances.

  • Withdraw Consent: Withdraw your consent at any time where consent is the legal basis for processing your data.

  • Data Portability: Request a copy of your personal data in a structured, commonly used, machine-readable format, and have it transmitted to another controller where technically feasible.

  • Restriction of Processing: Request the restriction of processing your personal data under certain conditions.

  • Object to Processing: Object to the processing of your personal data under certain conditions (e.g., direct marketing).

  • Lodge a Complaint: Lodge a complaint with the Autoriteit Persoonsgegevens (Dutch data protection authority) if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at info@presencepalette.com with your name and email address, and clearly state which right you wish to exercise. We will respond to your request within the timeframe required by GDPR.

Accountability

The responsible party for data processing and privacy compliance is:

Presence Palette De Nieuwe Erven 3, Unit 13243, 5431 NV Cuijk, Netherlands info@presencepalette.com | +31 6 5786 1979

Location of Data Processing

All data is processed and stored in the Netherlands or within the European Economic Area (EEA), ensuring compliance with EU data protection standards.

Third-Party Links

Our Website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. We encourage you to review their policies separately.

Do Not Track

Our Website does not currently respond to "Do Not Track" (DNT) signals. You can configure your browser to block tracking manually if you wish.

International Transfers

We do not transfer your data outside of the EEA unless required to do so by law or with your explicit consent. In such cases, we will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes take effect immediately upon posting on this page. No separate notice will be provided, so we encourage you to review this policy periodically. The "Last Updated" date at the top of this page will indicate when the latest revisions were made.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@presencepalette.com.